Please see this important April 9 update for information on vaccinations for individuals eligible for CLBC:

CLBC Update

Dear self advocates, family members and service providers –

On March 26 CLBC shared with you the good news that people 18 years and older who are eligible for Community Living BC (CLBC) services are being prioritized to receive the COVID-19 vaccination in April as part of a group called “clinically extremely vulnerable.” You can read that message here.

Everyone who is 18 years old and eligible for CLBC services when they turn 19, or 19 years old and eligible to receive CLBC services, has been sent a letter with instructions on booking a vaccination appointment. We are very pleased to report that most of these letters were mailed last week and have begun arriving this week.  The remaining letters should arrive by next week.

As you know, rolling out the COVID-19 vaccinations to British Columbians is the most complex public health initiative in B.C.’s history and the coordination process is very dynamic and constantly evolving.  To this end, the B.C. government also launched its new online provincial vaccination registration system and provincial call centre this week and this has created additional ways for all British Columbians to access a vaccine.

Based on this new development, here are the options for you to make your vaccination booking:

1. If your letter has arrived:

    • Your letter will include information about how to make an appointment.

2. If your letter has not yet arrived, you can take the initial step to register online:

    • Anyone can register for a vaccine by accessing the new provincial online system and once someone’s letter is in the system, vaccination booking teams can confirm that you qualify and contact you to book your vaccine appointment.
    • You can register online here:

3. If your letter has not arrived by April 15, or if you have circumstances you need to discuss:

    • Call the Provincial Call Centre at 1-833-838-2323
    • This phone line is open seven days a week, from 7 a.m. to 7 p.m. Pacific Daylight Time.

Everyone is anxious to receive their vaccinations as soon as possible and CLBC has received questions about why some have received letters before others, or why there are differences in the immunization roll out in different parts of the province.  As mentioned above, the COVID-19 vaccination roll out is the largest and most complicated immunization program in our history.  Every health authority is delivering vaccines as quickly as possible based on available vaccine supplies and the unique needs in their area. The Provincial Health Officer is managing the constant flow of new information to ensure that those most at risk, such as our elders and adults living with disability, get access to vaccines as quickly as possible.

As Dr. Henry has said, the last few kilometres of a marathon are the toughest, so thank you for your patience. In a matter of weeks those who need the vaccine the most – including CLBC eligible individuals – will have received their first vaccination.

If you have questions for CLBC you can call 604‐733‐2655 or toll free at 1‐866‐780‐2655. People can also send questions to Please note, these are CLBC information numbers and you cannot book vaccination appointments when you call CLBC.


John Stinson
VP, Regional Operations
Community Living BC